Support our life changing work

‘I struggled every day with substance abuse. I hit a wall and thought I had no place to go, then I found First Step. The team here get it – they’re non-judgmental, they’re caring and the best thing I ever did was sign up and join this family.’ – First Step client

At First Step, we say: ‘Welcome, you’ve taken the first step. How can we help?’

We don’t rush to diagnose or medicate or ‘fix’. We get to know our clients and see them as individuals with their own history and future, with vulnerabilities and strengths, with pain and hope.

Then we stay with them, for as long as they need.

Despite the Royal Commission into Victoria’s Mental Health System showcasing our model of care as a leader in multi-disciplinary teams, we receive NO state government funding to deliver our health services.

We rely on the generosity of our community to provide care to our unfunded clients, fill the funding gaps, and support innovation and growth.

Your donation to First Step positively impacts our client’s life twice – firstly by sending a powerful message of compassion and support to them, and secondly, by funding us to continue the life changing work we do.


Scam Alert: 

Unfortunately, sometimes a fake charity might try to take advantage of your generosity and compassion.

It’s important to know that First step will never call to ask you for a donation or ask you for your bank account details.  If you think you have provided your account details to a fake charity, contact your bank or financial institution immediately.

Please note, First Step hosts the First Step Gift Shop on an alternative site:



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