First Step is hiring - for details check out the listings under the Careers tab above


FirstStep is a not-for-profit mental health, addiction and legal services hub in St Kilda. We operate a bulk-billing GP and allied health clinic, a pro bono legal service and many other free services to vulnerable Victorians.

First Step is open during normal business hours on Monday, Wednesday & Friday (9am-5pm) with extended trading on Tuesday & Thursday (9am-6.30pm).  

Our Approach

Client Care

At First Step we believe that everybody deserves every chance to turn their lives around. 'Everybody' means: regardless of income read more...


The spirit of working together to achieve great outcomes runs deep at First Step. As individuals, as clinics and as read more...


The overuse of drugs or alcohol is an enormous problem in Australia for which individuals, their friends and family, and read more...


We’re a friendly bunch. Call us 03 9537 3177 or send us a message with a question or enquiry and we’ll get in touch.

Patrick Lawrence

CEO, First Step

9537 3177

FB: @thefirststepprogram

First Step is an independent not-for-profit organisation where we believe that everybody deserves every chance to turn their lives around. In order for First Step to extend its proven wrap-around service delivery model to all those who need it we need the financial support of people in the community, philanthropic organisations and individuals and business leaders. Please donate to First Step if you want to be part of keeping people:

  • in treatment
  • in work or study
  • in their homes
  • with their families and communities

To discuss donating to First Step don’t hesitate to email

From our Patron Rev. Tim Costello

My involvement with First Step began with the establishment of the clinic in July 2000, as one of the clinic’s founding directors. First Step was created to meet a need for low-cost, effective treatment options, primarily for people using heroin that would assist them to overcome their drug dependence. One person’s drug use can have an extraordinary ripple effect that takes in their immediate family, friends and the broader community.

First Step aims to provide the necessary support and treatment options, accessible to all, that enable those seeking the clinic’s assistance to live a life in all its fullness. In addition to a fervent belief in maintaining affordability. First Step is committed to treating people with the respect and compassion they deserve and working with them in engaging as fulfilled members of the community.