First Step has moved to 18 Mitford Street St Kilda - if you have trouble finding us, please call Reception on 9537 3177
People arrive at First Step with all of their life experiences – trauma, mental distress, poor physical health, legal issues, substance use, or housing insecurity.
Whatever it is that is going on, we are here to help.
We know that chronic addiction and mental distress is often a long-term, painful response to trauma, abuse and neglect. Our team works across mental health, substance use and legal services to share the journey, so clients don’t have to do it alone.
The path is rarely smooth, but together, we know we can make a difference.
First Step is a not-for-profit addiction, mental health and legal services hub in St Kilda, Melbourne.
We provide free services to thousands of vulnerable Victorians every year, with the firm belief that everybody deserves every chance to turn their lives around.
First Step provides a uniquely multi-disciplinary team of GPs, psychologists, nurse practitioners, lawyers, mental health nurses, care coordinators, counsellors, along with our outpatient program ResetLife.
All for free. All from one team. All at one site.
First Step’s General Practitioners (GPs) form the core of the support team, providing primary care, planning and referral. They may work with the client on:
• Replacement pharmacotherapy (methadone, buprenorphine, suboxone or...
The Work and Development Permit (WDP) scheme provides vulnerable and disadvantaged people with a non-financial way of paying off their fine debt, by participating in certain activities and treatment.
A person must...
Flexible Funding Brokerage (FFB) is a program designed to support people with severe mental distress to overcome the financial barriers to social inclusion. FFB funds the purchase of items and services to...
ResetLife is a free, abstinence-based, alcohol and drug treatment program, based on the Matrix Treatment Model.
It involves 16 weeks of structured, intensive, outpatient treatment, followed by 36 weeks of continuing care....
First Step’s mental health services include flexible support for people with moderate to severe mental distress, and can include mental health nursing, psychological counselling, care coordination and psychiatry.
Mental Health Integrated Complex...
“I reached out to First Step in desperation when I needed to see a doctor. I don’t know what I would have done if you weren’t able to help?
The First Step team treated me so well, they were so nice and friendly and welcoming and it makes a world of difference to be treated that way. And it wasn’t just me, I overheard them speaking on the phone to other people as well as saw them interact with other patients as they came and went and they treated everyone with the same amount of respect and it was just so nice to see.
I am sure you are already aware but you have a wonderful bunch of people working there. It makes a world of difference to be treated well and I just wanted to let you know.”
- First Step client
June 10, 2025
My name is Allara, and that’s Asha in the picture with me. You might have seen our photo on the First Step website or in one of their newsletters. Last year, I shared my story with the First Step community, and it had a...
Read MoreJune 10, 2025
As someone who has been designing, implementing, and examining treatment outcomes for people with AOD issues since the last century (no exaggeration!), I was delighted that my team at Turning Point was able to work on this exciting project with First Step, evaluating the...
Read MoreJune 10, 2025
As a long-time client of First Step, from their beginnings in Carlisle St, to now also being a member of the Lived and Living Experience Reference Group (LLE Group), I can say with absolutAs a long-time client of First Step, from their beginnings in...
Read More
