Regular Opening Hours:
| Monday | 9am-5pm |
| Tuesday | 9am-5pm |
| Wednesday | 9am-5pm |
| Thursday | 9am-5pm |
| Friday | 9am-5pm |
| Saturday | closed |
| Sunday | closed |
Public Holidays:
In 2021 First Step will be closed on the following days:
| Australia Day | Tuesday Jan 26th |
| Labour Day | Monday Mar 8th |
| Good Friday | Friday Apr 2nd |
| Easter Monday | Monday Apr 5th |
| ANZAC Day | Sunday Apr 25th (no week day holiday) |
| Queens Birthday | Monday Jun 14th |
| Grand Final Friday | TBD depending on the AFL calendar |
| Melbourne Cup | Monday Nov 1st & Tuesday Nov 2nd |
Should you need support during any of the times we are closed, please call Direct Line on 1800 888236 or if it is an emergency, please dial 000