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Case Management & Coordination

Case Managers and Care Coordinators can be particularly helpful when it’s all getting to much and you need help getting on top of things. These workers have a broad skill set and can help with:

  • Care team coordination
  • Safety planning
  • Time management and attending appointments
  • Support to develop community and social linkages
  • Daily living skills development
  • Workforce/learning readiness skill development
  • Parent skills training
  • Counselling
  • Advocacy

First Step is funded to do Care Coordination with eligible clients with mental health needs who live and/or work in the City of Port Phillip ( and for clients who are homeless or at risk of homelessness (regardless of geographical are). Talk to any of our clinicians and/or the front desk staff if you think you would benefit from this kind of support.