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World Social Justice Day

20 February 2024

Today is World Social Justice Day.

What does social justice mean in the context of mental distress and substance use? Actually, it means quite a lot, and awareness is important.

I was lucky enough to attend last years’ International Harm Reduction Conference in Melbourne. One powerful presentation was by an African American woman who proclaimed “Our people are not ‘vulnerable’. They are ‘targeted’!”

It was powerful oratory that I will always remember, and it shifts the paradigm. Social injustice can be measured or described in so many ways, some of which might almost seem to contradict each other. ‘We live in such an unfair society where poverty brings a myriad of negative outcomes and is very hard to get out of’ is very different from ‘My people have been systematically targeted by law enforcement, discriminatory/racist policies and other deadly forms of discrimination since we/you set foot on this land.” Both describe true and terrible circumstances. One evokes empathy, the other invokes anger. Both can motivate.

On World Social Justice Day, I don’t suppose it matters if you lean towards the accidental or intentional theory of injustice. What matters is that you challenge your own preconceptions, and challenge existing injustice, because the world is a very unjust place. In the Alcohol and Other Drugs world, it’s almost impossible to argue why alcohol should be freely available to all adults, and cannabis should be illegal. Both can be beneficial in moderation (consensus view), both can cause harms. There is no doubt that alcohol causes in orders of magnitude more harms than cannabis (4.5% of total burden of disease and injury in Australia vs 0.3% for cannabis).

Where does the stigma come from? Who decides, and why do they decide, that the Age Pension ($1,096 per fortnight) should be far more generous than the Newstart allowance ($749 per fortnight)? Who decides it should be financially advantageous to buy a property as an investment (negatively geared) rather than a home?

At First Step, in the end, these are moot points; there’s nothing we can do about them at the coal face. But, when approximately 50% of our clients with complex mental health grew up in out-of-home care, and an estimated 95% were sexually abused as children, it’s pretty hard to ignore systemic poverty. Perhaps the role of social justice awareness for us at First Step, for our staff and supporters, and our whole community, is to get fired up and stay motived.

Yes, the injustice has been done, but are we up to the challenge of helping now, in every conceivable way, to give people every chance to overcome? Will we stand by people, celebrating their resilience while they develop agency. Will we stay connected to that burning desire for justice, or will we burn out?

Patrick Lawrence
Chief Executive Officer

 


Our values

2 January 2024

In an extensive process through multiple staff meetings, groupwork, and a Board and Leadership Team workshop, First Step now has its official values.

It was a fascinating process to understand from our staff what they believe First Step is all about.

On the whole, there was extraordinary alignment about issues like compassion and respect, which expressed itself as empathy, listening, inquiry, dignity, communication, understanding, honesty, connectedness, validation, love, fairness and more.

In the end we needed a list that was truly representative, memorable and aspirational.

Innovation (with a bit of ‘evidence-based’ mixed in) is perhaps the most aspirational word, very much representative of First Step’s origins, but also of our desire, and need, to constantly improve our work as individuals, small teams and one big team. It also highlights what is needed for First Step to be an impactful organisation in the future that directly improves the lives of clients, but also helps our treatment sectors, governments and communities to do the same.

As a supporter of First Step, we hope that you can see yourself in these words, Compassion, Respect, Innovation, and that they inspire your continued devotion to our work and this community.

Patrick Lawrence
Chief Executive Officer

 


Nurse Practitioners

13 December 2023

It’s been all over the news for the last several months that there is an Australia-wide GP shortage. It’s particularly acute in rural and regional areas, and the major stress in our cities is access to a bulk-billing GP.

Bulk-billing numbers are plummeting. Factors include GPs taking early retirement after the stresses of COVID-19 and Medicare payments (to doctors) not being linked to inflation and therefore effectively reducing over time.

However, the biggest factor is that young doctors don’t want to go down the General Medicine/General Practitioner pathway. That number has reduced from approximately 30% of young doctors to just 15%.

One important strategy to address this problem is the training/support/promotion of Nurse Practitioners. Nurse Practitioners are very similar to GPs - they can prescribe all manner of medications, conduct all manner of clinical investigations and implement all manner of treatment plans. The key difference is that Nurse Practitioners must show evidence (if they were ever audited or before the coroner) that they are practicing within their scope of practice.

It’s assumed, for example, given their extensive training, that GPs have studied diabetes and can treat and prescribe. Nurse Practitioners need to be able to prove it with documentation.

One area where Nurse Practitioners are of greatest value is in the Alcohol and Other Drugs sector, particularly supporting patients with Opiate Replacement Therapies like methadone, buprenorphine and injectable buprenorphine. These are treatments with a huge evidence-base improving health, increasing stability, reducing drug use and reducing injury and death.

And thousands of Victorians just can’t get access to a doctor to prescribe them.

Our Nurse Practitioner at First Step, Georgia Judd, has been an amazing addition to the team in recent months, bringing a wealth of experience, a collegial attitude (team spirit!), and a fabulous manner with clients. And we’re pretty sure she loves it here. Georgia can take all the time she needs with clients, work with the multi-disciplinary team and learn from over 100 years of GP experience in the building.

Our Nurse Practitioner program is funded by the South Eastern Melbourne Primary Health Network (SEMPHN) - the subsidy is essential because Nurse Practitioners cannot bill enough to cover their own wages. Long may SEMPHN continue to support this important work!

Patrick Lawrence
Chief Executive Officer

 


I'm in the stress reduction business

1 November 2023

Most of us are occasionally asked the question “So, what do you do?” I usually jump at the opportunity to radically reframe illicit drug use. Why not? Sometimes I say “I work with adult survivors of childhood sexual abuse." This makes space to explain the trauma origins of most chronic illicit substance use. Other times I say “I’m in the stress reduction business.” This makes space to explain how it is that we help people at First Step.

November 1st is International Stress Awareness day. Stress is a factor in all our lives, bar none. Babies stress about contact and food. Elderly people stress about health and mortality . . . and maybe contact and food. In between, well there’s plenty else to stress about. And how does that stress manifest? In our clients, because of the adaptations they have developed to survive things like childhood sexual abuse, stress often leads to increased substance use (quantity and variety). Now, of course there are actual evidence-based ‘treatments’ for substance use disorders, but they are unlikely to succeed if you can’t help a person with their stressors. If however, you meet the many needs on Maslow’s hierarchy (an oldie but a goodie), then stress is inevitably reduced, and harmful substance use almost invariably reduces.

Who would not function better with secure housing (and no risk of incarceration), an income above the poverty line, your physical health (and substance use) being well supported, a safe place to seek help where you are welcomed and respected, a hope-filled perspective that draws on your strengths and the supported opportunity to take control of your life. However, achieving all those things, for many people, requires the dedication of a trans-disciplinary team of empathetic professionals. In our case: GPs and nurses focussed on addiction medicine, psychologists/psychiatrists/mental health nurses, care coordinators, lawyers, group therapists and family therapists. Now there’s a team that can reduce some stress.

Yes, there’s detox and rehab and methadone and cognitive behavioural therapy. But a smiling face, a listening ear, and a person-centred response to your specific needs. That’s priceless.

Patrick Lawrence
Chief Executive Officer

 


Mental Health Day 2023

10 October 2023

It is World Mental Health Day on October 10th. In the past we might have called this an ‘awareness raising’ day. However, we could hardly call it that now. In Australia there is constant discussion of mental health, mental illness, mental distress, anxiety in schools, suicide, depression, environmental anxiety, screen addiction, loneliness, overdose, isolation, disconnection.

So, what should we do differently on this day?

Dig a little deeper perhaps.

The World Health Organisation is emphasising human rights in relation to mental health, using the phrase ‘mental health is a universal human right’. If we spelled that out a little further, we might say that access to an environment that is not inherently harmful to mental wellbeing is a human right, as is professional mental health support when we need it.

So, 1) a good environment, and 2) good services.

What then does a rights-based approach urge us to consider?

Firstly, it’s worth noting the we have a Charter of Human Rights and Responsibilities Act (2006) in Victoria, as well as the new Mental Health and Wellbeing Act (2022). When the rubber hits the road, it’s the legal frameworks that provide a mechanism to formally object if we think that either a person’s or people’s 1) environment or 2) level of access to services violates either of these acts.

In First Step’s world we would focus on stigma in the health sector (for decades people who use drugs have been turned away from services despite their obvious severe need), access to addiction medicine and other health services in prisons (did you know prisons don’t use Medicare?), access in the community to evidence-based harm reduction treatments such as methadone via GPs (it’s been a crisis for decades), and access to a transdisciplinary team for people with multiple co-occurring needs (particularly common with our most vulnerable community members).

And then there’s poverty, the ‘cause of the causes’ of mental distress.

Did you know that 50% of Melbourne prisoners come from the poorest 6% of suburbs? 40%+ have a mental illness and 25% are on psychiatric medicines. Regardless of offending, most First Step clients grew up in conditions of poverty, many in out-of-home-care (there are 10,000 kids in out-of-home-care in Victoria tonight, 20-25% are ‘whereabouts unknown’), most suffered childhood abuse and neglect.

Generally, in our community do the people I have described above experience 1) a good environment and 2) good services? I’ll leave it to you to decide.

According to the National Study of Mental Health and Wellbeing 2020-22, 55% of people with symptoms of mental illness do not receive professional support. That’s a combination of lack of awareness, avoidance, lack of access to existing services, non-existence of appropriate services and combinations of the above. Regardless of the percentage breakdown, we clearly need to do a lot better.

Yes, it’s a matter of life and death, and it’s also a matter of human rights.

Patrick Lawrence
Chief Executive Officer

 


A Thought Experiment

27 September 2023

It is a beautiful autumn day in Melbourne, our best season, right? You just popped into your favourite café, and your favourite barista made your coffee just right. You’re walking calmly, towards the tram stop. Your travelling companion is an 11-year-old boy called Theo.

You see Theo once a month as part of a Big Brother Big Sister program, and it really is a highlight in your life. You know a bit about Theo, but you have been trained not to ask too many questions.  You know that Theo and his little brother are already with his third foster family, you know he is struggling academically and is being bullied at school. In your Big Brother Big Sister preparation, you were given extra training on trauma-informed care and appropriate behaviour around child abuse survivors . . . and you’ve quietly drawn your own conclusions. 

After the first couple of nervous meetings, the two of you are getting along beautifully. He’s bright-eyed, with a love of all ball sports, and today you’re taking him to the MCG, which, you can’t believe, he’s never been to before.

You’re on the tram, talking to Theo about your favourite trips to the 'G. He seems genuinely interested, and a bit excited, and you’re feeling that life just couldn’t get any better.

Your subconscious has registered that someone got on the back of the tram, when suddenly you hear a metallic bang then a loud male voice cursing “Ah ssshhhit! I dropped me bloody phone?!”

That’s it. Your bubble is burst, and your mood is instantly soured.

With trepidation you look up to see, as you knew you would, a very disheveled man in his mid-30s (maybe, it’s hard to tell) who is clearly intoxicated (which you assume is kind of normal for him) and looking pretty pissed off at the world . . . which you also assume is normal.  

“Why did he have to get on this tram!? Will he ask for money? Is he dangerous? Why can’t he look after himself!? What’s wrong with people these days!?”

Everything about this man annoys or even disgusts you. You know it shouldn’t, but it does. He's clearly vulnerable, probably had a shitty life, certainly needs help, but your heart is devoid of compassion at this moment.

Then something very strange happens. The motion of the tram and the movement of everyone in it slowly comes to a complete stop.  You realise that you are having a supernatural experience (remember, this is a thought experiment!). A ball of light appears between Theo and this man, and as you watch, the ball slowly elongates until it is a beam, connecting Theo and the man who are both bathed in its glow. They look up at each other and both smile gently, knowingly. 

You realise in that moment, that the man is Theo.  Not metaphorically, but literally, and somehow you have been given a glimpse across time, a sliding door moment. This man is Theo after 3 school expulsions, 17 foster homes including 2 group homes where he was sexually abused. After 5 years spent in prison for attempted murder of a man who wouldn’t stop dealing drugs to his little brother. After 10 more years in and out of the prison system, mostly on trafficking charges to pay for his addiction.  

Or not. 

Between ‘childhood’ and ‘adulthood’, will Theo get the support he needs? The answer to that question, to a great extent, rests with the not-for-profit sector and those philanthropists and governments who would support it. 

Will he receive integrated mental health, addiction, and legal support?  Will he be listened to?  Will a skilled professional look directly at him and ask “Theo, what do you need?  How can we help?” 

So . . . here’s another question.

If Theo the child deserves your compassion, energy, commitment and love, is there an age at which he would become unworthy of it?

The fact that so many of us struggle to empathise with or instinctively care about a man like the clumsy phone-breaker on the tram is hardly surprising.  He doesn’t seem to hold dear the things that are so important to you and me: self-care, caring for others, making a contribution, making the world a better place. 

But here’s the truth, he does hold those things dear.  He just needs help to achieve them, because he is in pain. 

That’s why First Step exists. 

We work with 1,800 people a year providing, free of charge, a uniquely skilled, one-of-a-kind integrated team of GPs, addiction specialists, psychologists and psychiatrists, case managers, therapists and lawyers. 

Just like you need a team for a complex physical health condition like cancer (GP, oncologist, surgeon, occupational therapist), you need a team for complex mental health, such as addiction. 

Makes sense, right?  

Patrick Lawrence
Chief Executive Officer

 


Elizabeth's story

My biological mum left when I was 18 months old. Then I got who I call my 'real mum’ when I was nearly three. She was my first memory, and we were very close.

Unfortunately, she was an alcoholic. She was pretty good during the day, but at night she would drink. She would get up late, so she didn't have to wait too long to drink.

We would go on family holidays, and we'd go to the Pokies. That was a big thing for mum, she liked the Pokies. So, I grew up being babysat by the waitresses while they were playing. Or in the little activity room, playing by myself because there were no other kids around.

I would see my biological mum every now and then - dad would drop me off to spend time with her, and her parents. We would always go and do fun stuff together. But I remember cracking it at my grandparents’ place because I was so confused, and after that they stopped regular visits. I was only 4 years old.

School was hard for me. I was always abit slower. They tested me every year, and every year they found nothing wrong. I just liked to take my time, and that's not what mainstream schooling is about.

I struggled to make friends, so I was isolated a lot. I would say to mum, 'I don't want to go to school', and she'd let me have the day off. Through high school, I was only going about three days a week. I just wanted to stay home with her.

In year 11, I refused to go anymore, and got a job instead.

Eventually, I did go back and try to finish, but didn't pass. Then as a mature age student I finally completed my VCE because by then, I understood that I couldn't get anywhere without it. I even got into Uni and was doing really well, but I think I was scared of succeeding, so I dropped out.

I was a big avoider. I avoided conflict. I avoided everything. I would read a book and hide behind that. I smoked my cigarettes and hide away from the world.

I had started smoking when I was 16, mum introduced that to me. By 18, I turned to gambling. Every cent I had, I spent on gambling and cigarettes. And at 23, I started drinking.

It's at about that time that I got engaged to a man who was obsessive, financially controlling and manipulative. We'd have the weirdest arguments and I never felt safe around him. I just didn't. It would always come down to money - he'd go on and on about money. And of course, I was gambling. In the end, I just left. I took my dog and went back home.

Mum was a nurse, so she talked me into becoming a Nurse’s Assistant, and then I trained to become a Personal Care Attendant. I did study to become a Registered Personal Care Attendant, but I didn't turn up to the last class or hand in the last assignment. That's something that I do. That's me getting scared that I could do it.

I was second in charge in a nursing home hostel, but I wasn't coping. There was too much death and grief and stress. Eventually, I had a breakdown. I couldn't handle it anymore.

I had been dating Matt for some time, and knew he used heroin, but I hadn't had much to do with drugs in my life. But I was at my wits end, and I started to use.

First it was every three days, then I would come down and want it again. And within a month, it became four times a day. This went on for years.

When Matt was sent to prison on drug driving charges, I had to dry up.

Mum took me to the hospital, but they completely mistreated me, and sent me home with some Valium. I was ok during the days, but I didn't like the nights. It was nasty, but I did it naturally at that point.

Once Matt was released, I moved back in with him, and I went back on it. He was very controlling, he hated me gambling and thought my Centrelink money should go to him. He would keep kicking me out, so I kept going home to mums. Until he sucked me back in and it started all over again.

Finally, I went back to my doctor, got on buprenorphine, and became an occasional user. I would use on a Sunday, like a Sunday afternoon treat. This was working well for me, until my mum died. She had a cardiac arrest on a Sunday, and I couldn't forgive myself for not being there with her.

For the first year after her death, I used a lot, but then I thought, 'that's enough, I can't do this anymore.' So I cut all ties with Matt, and never used again. That was 11 years ago.

I moved into my own home, started working and was feeling stable. Until I started hearing voices.

I became paranoid and thought everyone in my unit block was talking about me, that they were trying to poison me. I had an extreme psychotic episode that lasted for days and days, where I tried to take my own life. I have a constant reminder of those days because my little finger will never bend straight again.

My neighbours found me and called the ambulance. I was hospitalised, placed in a medicated coma for four days, and then on suicide watch for a month. They sedated me and put me back on buprenorphine - they didn't believe that I had not been using. Eventually, they discharged me and sent me home.

Once home, I could still hear the voices and now I thought I was being followed. I went to the police, but they couldn't do anything.

So back to hospital I went.

After a month in the psych ward, the Psychiatrist recommended that I stay for a further 6 months because I couldn't be trusted to take my medication. But my dad said no, and explained that I had been taking my buprenorphine for years without missing a day. The tribunal said I deserved a chance and they appointed a case manager and linked me to First Step. I was discharged on Friday and at First Step by Monday.

First Step and the Alfred worked together to get me to where I needed to be. The legal team checked that all the AVOs were sorted. I participated in the Women's Group. I saw the GP for my medication management, to treat the Hep C and the liver cirrhosis. And brokerage funding paid for a laptop and to do peer support training.

And the biggest lifesaver has been the change from buprenorphine to the Long Acting Injectable Buprenorphine. I had to take buprenorphine every day which meant I was up and down at different times of the day, and how well it worked depended on how well it dissolved. It was like having withdrawals every day. And I had to go to the chemist regularly, which meant I couldn't go away for long. It was a nightmare.

With the long acting injectable, I don't ever stress about it, I don't hang out for the medication. I don't think about it.

12 months after I got out of hospital, I wanted to go away on my first holiday, so I started talking to the GP about my gambling. I wanted money to go on a holiday, so I liked this idea of saving money but realised I couldn't gamble AND save money.

So, I told myself I could gamble every 3 months, but I don't take that choice up. The choice is mine now. I own it.

The doctor also helped me with my drinking, and I did hypnotherapy with the First Step Psychotherapist to quit smoking. This is all saving me a lot of money!

Recently, my car broke down, and it was the first time I could afford to pay to have it fixed. I felt amazing!

A little while ago, my self-talk was really negative. I was having weird thought processes and needed a tune up and some time out. So, I went to a residential mental health service for 4 weeks where I met a peer worker.

He was able to help me talk about my stuff, and it wasn't from a clinicians point of view. He was one of us. And he said to me, 'you could do this, you could be a peer’. I mentioned it to my First Step counsellor, we looked up courses and I found SHARC.

I've now finished the peer course and have got a certificate!

The plan is to be a part time peer. I want to start off by volunteering because I want to get my foot in the door. But I eventually want to be paid, to be recognised for what I can bring to a peer role.

 

Thank you to our photographer, Nicholas Walton-Healey.


Toni's story

Home was never a happy place.

I don't have many memories of my childhood, but what I do remember is dark. I always tried to be a good girl, but even when I was really, really good, I wasn't good enough. I'd still get into trouble, I'd still get beaten.

I wasn't allowed to have a voice so when I did speak up I got in trouble. I learned to just not do that. To sit down and shut up. To keep to myself.

It began with my dad and when I married, things got worse. I was absolutely consumed.

All my life, I heard that I was not good enough.

It was drummed in for so long that somewhere along the line, I began believing it. Even when I would receive external praise and positive affirmation, it was never enough. I wouldn't believe it. You could give me a gold medal and I still wouldn't think I deserved it.

But I'm starting to see little bits of me breaking through and thinking, 'well, maybe I DO deserve it'.

There is a lifetime of pain to unpack. It will take time to find a place for it.


As a child there was one place that I felt love and safety: with my grandparents.

I stayed with them a lot, but I wanted to live there. I remember laying in bed at home, crying my heart out for my Nan - I just wanted to be with her.

They are my strongest, most vivid memories. My grandparents had a complicated relationship, but I always felt safe and loved in that space.

Today, the contentment and comfortability that comes with feeling safe allows me to explore the sh!t in my past and what it's like to be me.



I jumped out of the frying pan into the fire. I thought I was escaping my abusive family only to find myself in an abusive marriage.

I picked up alcohol really late in life. Up until that point, I had ineffectively used other strategies to cope, but when life became completely unbearable and I felt there was no hope left, I used alcohol to knock everything out.

I wanted to leave my marriage, but I didn't know how. I didn't know where I would live or how I would support myself. I just knew I couldn't hold on any longer. I tried, again and again, to take my own life. Then it was taken out of my hands - I had a heart attack.

When I was discharged from hospital, I never went back.

I moved into the caravan my father-in-law had gifted us. I was in and out of hospital, not safe on my own. And then my husband took back the caravan and suddenly I was homeless.

I ended up in Sunshine Psychiatric Unit waiting to get in somewhere, and that's the first time I went to residential rehab.

I don't know how long it took me to detox, but I was there for 6 weeks. I felt so close to death, so completely broken.

Afterwards, again I had nowhere to go. Back to my homelessness and my hopelessness and my overwhelming lack of control.



When I drank, there was no euphoria for me. I didn't even like alcohol, it just had the right effect. I functioned but had no recollection of what I was doing. Everything was completely blank in my mind, and that's what I was looking for. I completely escaped my life.

I still feel so much guilt. I probably always will. I still find it difficult to believe just how far I strayed from my own moral compass.

I can hear my father yelling that I should be ashamed of myself and I do take responsibility for what I did. But I won't regret the past, or shut the door on it.



I don't remember what the catalyst was.

I was out for brunch, I got a hair cut and that's all I remember. At some point, I bought alcohol. I don't remember buying it. I don't remember drinking it.

I have brief memories of being in the back of a divvy van, crying. The police officer said my license was suspended and I asked him what would I use for ID, to which he responded, 'Madam, quite frankly that's the least of your problems'. I remember thinking how rude he was.

I went back to my friends house and dry retched for hours. I was not safe to be on my own and ended back in rehab to do some more work.

But I was adamant I was only doing two weeks this time.

I thought I'd be fine. I had done the work, I was going to meetings. Yet everything in my life was so hard.

I picked up a drink and it just took over again.

Back to rehab.

I would try so bloody hard, and yet, I would come out and pick up a drink. It wasn't as if I didn't have the desire to stop. It wasn't as if I wasn't focused. It's just that there wasn't a plan. I thought I could wing it on my own.

I didn't put my recovery first. My AA Sponsor recommended ResetLife, but I was really pushing myself to return to work.

Back to rehab.

I knew I needed to do something different. I needed to trust my gut - my survival instinct that includes the feeling of fear but also the feeling of safety. I had a feeling about ResetLife.



When I first came to ResetLife, all I could see were the differences.

People would tell me to look for the similarities, but I felt that my story was just so different - I didn't drink for most of my life and I've never taken drugs.

But I finally realised that I have actually been an addict my whole life, it's just that I picked up alcohol really late.

I got to a point of absolute desperation. I recognised that I was doing everything that was suggested but it wasn't enough.

ResetLife was different for lots of reasons.

It was the absolute desperation and the recognition that I was doing everything that was suggested, and it still wasn't enough.

It was the care, compassion, acceptance, professionalism. It was the regularity and effort of turning up. It was the peers. It was the sharing openly and honestly. And mixing it up with people who were all different, but all the same. It was the content of the program. It was the counselling, and it was about understanding addiction and recovery.

It gave me perspective and that has been gold.



I battled sadness, depression and low moods all my life, not knowing where they came from.

Now I know I have been a victim of abuse. I'm starting to unpack this because before I just didn't have the capacity. Now I can choose how I live my life moving forward. And when I start to get overwhelmed, I know I can get through it without alcohol. I've done it. I've proved I can do it.

A friend recently said to me, 'surely you're finished with that now' (about recovery). I explained that I will be doing this for the rest of my life because that's what keeps me safe and well, and more importantly, I have found my a place where people accept, support and understand what I have been through, and what I am still going to have to go through.

I have had a lifetime of trauma and can't let go of that in five minutes - it's a process and I'm working through it.

There is still a lot of fear when I'm not traveling well.

It surprises me how quickly and strongly it jumps out at me. It will start as nervousness in my belly, move into my chest and then up into my throat. But now, when it does comes up, I recognise it quickly.

I know this will be with me for the rest of my life, and but I know how to keep myself safe - I'm vigilant to stay connected because that helps keep the fear where it belongs.

I can't do it on my own. It's kind of that juxtaposition - I need to do this on my own, but I can't do it on my own. None of us can. You've got to have your team. And I've found mine.



I feel like I am living for the first time. I am learning to live. To just be me.

I'm learning to set boundaries, to hold something back for myself, to attract people into my life that support and accept me. To look for connection.

I can honestly say, the desire to drink has completely left me.

I don't know how it happened, but it's completely gone. If I still had the desire to drink, dealing with the trauma I have to deal with, I would have picked up alcohol by now, it would have been too much. But it's gone.

I want to tell my story and give hope to other people who can't see a way out. It's doable. It's not easy. It's flamin' hard work, but it's worth it.

I heard people say, 'I'm grateful to be an alcoholic', and in the early days I thought, no way! But that's true for me. Had I not picked up a drink I would have continued to live the way I was.

I've still got so much life left to live and I'm going to bloody grab it with both hands and live it!

I'm a nurse, I'm a carer. Inside of work and outside of work, but I'm getting better at understanding that I have to save myself first.

I needed to return to work for lots of reasons - it's an income, I'm interacting with people, it's something do with my time, a sense of normality, I can still care for people. But I can't yet go back into a high pressure role, I'm just biting off what I can chew.

I feel comfortable and content and it's a nice feeling, although sometimes it's challenging because these feelings are so unfamiliar. It's a learning curve.

I'm about to buy some land and want to build a house that meets my needs and for what's important in my life - my gardening, my cooking. And somewhere for the baby grand piano that my grandfather left me.

I've got everything I need in my life now and anything else is just a bonus.

Thank you to our photographer, Nicholas Walton-Healey.


Adrian's story

The impact that ResetLife has had on my life has been profound in every aspect.

Prior to joining the program my life was in chaos. I feared for my future and my ability to look after my sons. I was quickly spiralling out of control with an addiction to alcohol. I felt helpless and afraid.

I was arrested for the second time for high range drink driving which was a catalyst for me to seek help.

The ResetLife Program has changed my life completely.

The program uses a scientific method to reprogram the brain. I have become aware of how the addictive brain works for an addict and how it can use tricks to try to obtain its drug of choice. Attending 4 months of intensive therapy was challenging but I understand it is necessary so that the neural pathways can be given enough time to be reprogrammed.

This program was ideal for me because there was no way I could have attended an in-patient facility due to my personal circumstances.

I have a different life now, and infinitely so much better. I go to the gym 5 mornings per week. I have made healthy connections with others without involving drugs or alcohol. My life now has order and is the opposite of chaos. My weeks are tightly scheduled, and I understand how to manage the challenges and risks that face an addict for a lifetime. I cannot state enough how much I admire the therapists that I have worked with at ResetLife for over the last 4 months. Their devotion to helping others is just amazing and it must be extremely challenging for them at times. I have formed strong bonds with other participants, and we regularly keep in contact and help each other with life's challenges.

ResetLife has changed my life and I cannot recommend it more highly to anyone facing addiction issues.


- ResetLife client


Tony is a unicorn

Tony was attending a men’s behavioural change program at Star Health when he met First Step Legal lawyer Elizabeth. Tony was in his early 30s, couch surfing, dependent on methamphetamine, alcohol and cannabis, wasn’t working and felt hopeless. With Elizabeth, he was working through outstanding charges related to family violence, that he had perpetrated against his then partner.

Elizabeth identified that Tony really needed more support than he was getting, so asked Kym Coupe, First Step Team Leader Mental Health Services, to join the appointment.

Kym and Tony spoke briefly, and arranged to meet in a few weeks, but in the interim Kym told him to call if he was really struggling.

He called a few days later.

“Nine out of 10 times, people don’t call for a whole range of reasons – they’re not interested, they’re not ready, or they talk themselves out of it because they’re too anxious. But Tony called feeling overwhelmed and wanting support to manage his stress better. He knew I couldn’t ‘fix’ things for him.” - Kym

Kym discovered that Tony had a long history of childhood trauma, that his mum has significant mental illness, and his dad has substance abuse problems.

Determined to make a change, and with the support of the Mental Health team, Tony decided to stop using methamphetamine - whilst still homeless!

The team linked him to the GreenLight supportive housing program and he was placed in crisis accommodation and later supported into permanent, private rental. He was also supported to find a job which he was really enjoying, but unfortunately caught COVID-19 and was not entitled to sickness benefits.

The financial strain became overwhelming, and he began drinking large amounts of alcohol to help cope with the stress. He found himself stuck in a difficult pattern where he would drink, wake up with a hangover and full of anxiety, and then drink to manage the anxiety.

“Tony called and said he was having a bad day and wanted to ‘blow up’ his life because things were just too hard. I fed back to him that even though he was feeling deregulated, stressed and angry, the first thing he did was call me. So, there was a part of his brain that was acting protectively, because if he did really want to blow up his life, he wouldn’t have called me to talk him off the ledge.” - Kym

The Mental Health team, along with our GP Dr Niall Query, supported Tony to reduce his drinking and eventually switch over to 0 alcohol drinks.

After that, he returned to work quiet quickly, although we are now supporting him to find another job.

“Tony is kind of a unicorn. If you had told me on the day we met that he was going to call, self-cease methamphetamine, show up weekly for his appointments and work through it, that he was going to be the guy that takes on advice and implement the strategies that we talk about, I would never have believed it. He has just consistently kept at it when stuff got really hard, when he’s struggled, when he’s had little slip ups. He’s just consistently kept at it.” - Kym

Tony, the Mental Health Team and First Step Legal investigated the avenues available to him within the legal system, that prioritised his wellbeing but still addressed the legal proceedings. They agreed that the Assessment and Referral Court (ARC) was the best pathway.

The ARC is a therapeutic court process that requires monthly court appearances with the magistrate to ensure Tony is meeting the treatment goals in his care plan. To participate in the ARC, Elizabeth demonstrated that Tony’s offending was directly linked to mental illness and substance abuse and that treatment was the most beneficial, rehabilitative outcome because that is what increases his likelihood of not reoffending. Whilst normally an external case manager would be appointed, the legal team were able to have this role allocated to the Mental Health team to ensure continuity of care.

“It’s been a year since I met Tony and he has achieved so much. He has a son and, given his own upbringing, is acutely aware of wanting to make sure his son has a really good childhood that is not full of trauma. That has been his motivator.” - Kym